Lived Experience Engagement

POTS Advocacy

Engaging People with POTS in Research and Policy Development

 

Lived experience engagement is about making sure the voices of people living with POTS and their carers are heard and valued in research, healthcare, and policy decisions. Your lived experience is essential for helping researchers and health organisations understand what really matters to the POTS community and improving outcomes.

A consumer is a term health bodies use to describe anyone who has used or might use healthcare services – in this case, people living with POTS or caring for someone with the condition. By sharing your insights, you can make a real difference in shaping research priorities, improving resources, and ensuring health services meet the needs of people with POTS.

To get involved as a lived experience representative or to learn more about partnering with consumers, read the sections below.

What is LEAN and Why is it Important?

We’re excited to announce the launch of the Lived Experience Advisory Network (LEAN) at the Australian POTS Foundation. This committee will bring together people from across the POTS community to ensure that lived experiences play a central role in shaping not just our work, but also the work of researchers, grant proposals, and diverse organisations focused on improving outcomes for people with POTS.

LEAN is all about ensuring that the voices of those living with POTS, their carers, and the professionals who support them are heard. By sharing your experiences, you’ll help inform research priorities, health policies, surveys, and resources for the POTS community.

Your input can make sure that what is developed reflects the real needs of people with POTS.

Who Can Be Involved?

We’re looking for:

  • People aged 16 or older living with POTS (if you’re under 18, a parent or guardian needs to approve your application).

  • Carers of someone with POTS.

  • Professionals who work with the POTS community.

You don’t need any special expertise—just your willingness to share your experiences and ideas.

How to Apply

  1. Download the Application Form: LEAN Application Form

  2. Send it to Us: Email your completed form to admin@potsfoundation.org.au by January 10, 2025.

Other Details

  • Meetings will be held virtually about 4-6 times per year, and participants will receive a $40/hour honorarium for their time.

  • There are a limited number of positions, but if we’re unable to offer you a spot on the committee, we’ll keep your details on hand for other opportunities in the future.

If you’re interested in being part of something like this, we’d love to hear from you.

Thank you for considering joining LEAN and helping us make a difference together.

Engaging People with POTS in Research and Health Policy Development

The Australian POTS Foundation (APF), as the only peak body representing people with POTS in Australia, encourages researchers and health policy groups to adopt best practices for engaging our community in meaningful and effective ways. We strongly recommend following these principles to ensure authentic lived experience participation:

1. Recruitment Through the Peak Body

To ensure diverse representation, researchers and policy groups should recruit POTS participants through the APF. This approach aligns with the Consumer Health Forum’s (CHF) principle that individuals with lived experience should be nominated by an appropriate representative network, ensuring they are placed with the confidence of their community and supported by a consultative base. Direct recruitment of individuals without engaging a representative network is discouraged.

2. Include a Range of Perspectives

Avoid sourcing participants solely from academic or research environments. The voices of non-academic individuals are critical in representing the broader lived experiences of individuals with POTS, particularly those from under-represented groups, including:

  • Gender diversity
  • Culturally and Linguistically Diverse (CALD) backgrounds
  • Rural and urban areas
  • A range of ages and life stages

3. Principles of Co-Design

APF encourages researchers to adopt principles of co-design, which involve engaging people with lived experience in design, implementation, and evaluation of research projects. By involving individuals as co-creators rather than just participants, research outcomes are more likely to reflect the real needs and priorities of the community.

4. Community as Participants vs Partners

It is important to distinguish between recruiting individuals with lived experience as participants and as partners in research:

  • Participants: In this role, people with POTS contribute data or insights for a study and are typically not involved in broader research processes. Ethics approval is generally required before researchers can engage with participants.
  • Partners: People with lived experience of POTS act as collaborators in the research process, contributing to study design, methodology, and dissemination of findings. This approach does not typically require ethics approval for initial engagement but involves sustained collaboration throughout the project.

Recruiting people with POTS as partners fosters genuine collaboration and ensures research outcomes are meaningful and actionable for the community.

5. Support and Remunerate Participants and Partners

Recognise the value of lived experience by providing fair remuneration for time and contributions, ensuring equitable access and reinforcing the importance of their expertise. Cover associated costs such as travel when required. Contribute to expenses incurred by governing and representative bodies, including recruitment, support, and facilitation of lived experience engagement. Their contribution ensures the safeguarding, support, and facilitation needed to sustain meaningful engagement and embed lived experience at the core of decision-making and advocacy efforts.

6. Accommodations for People with Lived Experience of POTS

Engaging individuals with POTS requires thoughtful accommodations, given the fluctuating and often debilitating nature of the condition:

  • Flexible Meeting Formats: Conduct online meetings with access to recordings for those unable to attend live due to illness.
  • Symptom-Aware Scheduling: Schedule meetings after lunch to accommodate the common worsening of symptoms in the morning.
  • Environment Sensitivity: Avoid high-stimulus settings, as these can exacerbate symptoms such as brain fog and fatigue.
  • Iterative Engagement: Allow for flexibility and follow-up participation to ensure input isn’t lost during symptom flare-ups.

7. Terminology

In general, people with POTS have indicated a preference not to be called ‘consumers,’ as this implies that they are making a ‘choice’ to engage with healthcare rather than doing so out of necessity. It also alludes to the cost burden of care. Generally, there is a preference for person-first terms such as ‘people with POTS’ or ‘people with lived experience.’

8. Lived Experience Representation on Committees

Lived experience representation is vital for policy development and decision-making processes. Drawing from CHF guidelines, we recommend:

  • Including people with POTS on national committees with health remits.
  • Supporting lived experience representatives with resources, training, and mentorship to navigate professional committee environments.
  • Ensuring lived experience representatives have access to information and checklists to prepare for their roles effectively.

As CHF notes, “The role of a consumer representative is to provide a consumer perspective, contributing experiences, ensuring consumer concerns are recognised, and protecting the interests of service users.” For more on CHF principles, visit Consumer Health Forum.

The APF’s Commitment

We are committed to ensuring researchers and policymakers can access the expertise of people with POTS while fostering a culture of inclusivity and respect. By adopting these recommendations, you will not only amplify the voices of people with POTS but also contribute to research and health policy that truly reflect their needs and priorities.

If you would like to engage people with POTS in your research or health industry work, or if you are seeking a ‘Letter of Support’ for a grant; please dowload our Lived Experience Engagement Framework document and complete our Research and Health Policy Engagement Application Form 

 

You can access a PDF version of our Lived Experience Engagement Framework document or download our application forms for the Lived Experience Advisory Network (LEAN) and Lived Experience Engagement in Health and Research Application below:

For more information, please feel free to contact us directly.